Terms and Conditions
Introduction
Welcome to TechCliff Group. These Terms and Conditions (“Terms”) govern your use of our website, our services, and any interactions you have with us. By accessing our website, using our services, or engaging with us in any way, you agree to these Terms. Please read them carefully. TechCliff Group
Use of Our Website
Acceptable Use: You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.
No Guarantee of Availability: We do not guarantee that our website will be available at all times, or that it will be error-free. We may temporarily suspend or discontinue access for maintenance or other reasons.
Intellectual Property: All content on our website, including text, graphics, logos, and software, is owned by TechCliff Group or our licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or use our content without our express written permission.
Our Services
Service Descriptions: We strive to provide accurate descriptions of our services, which include but are not limited to multi-cloud management, DevOps, cloud migration, cybersecurity management, and AI & automation solutions. However, we do not guarantee that the descriptions are entirely error-free.
Engagement Agreements:Our services are typically provided under separate written engagement agreements that specify the scope of work, fees, timelines, and other details. These Terms and Conditions are in addition to and do not replace those agreements.
Client Responsibilities: When engaging our services, you agree to provide accurate information and fulfill your responsibilities as outlined in our engagement agreement.
Fees and Payment
Fees: Fees for our services will be clearly outlined in our engagement agreements.
Payment Terms: Payment terms, including due dates and methods, will be specified in the engagement agreements. Failure to pay on time may result in additional charges and/or suspension of services.
Confidentiality
Information: Both TechCliff Group and our clients agree to keep confidential any sensitive business, technical, or financial information shared during the course of our business relationship.
Exceptions: Confidentiality obligations do not apply to information that is publicly available, is already known by the receiving party, or is required to be disclosed by law.
Limitation of Liability
Disclaimer: To the extent permitted by law, TechCliff Group disclaims all warranties, express or implied, regarding our website and services.
Liability Limit: TechCliff Group will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of our website or services, or your engagement with us.
Maximum Liability:Our maximum liability for any claim related to our services or this agreement will be limited to the amount paid by you for the relevant services within a six (6) month prior to the claim.
Indemnification
You agree to indemnify and hold TechCliff Group harmless from any claims, damages, losses, or expenses arising out of your breach of these Terms, your violation of any law, or your use of our services.
Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict of laws principles. Dispute Resolution
Any dispute arising from these Terms or your use of our services will be settled through negotiation and in good faith. If negotiation is unsuccessful, any legal action shall be brought in state or federal courts located in Virginia.
Changes to Terms and Conditions
We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. We recommend you check back regularly.
Termination
We may terminate your access to our website or services for any reason, including violations of these Terms. Termination does not affect obligations for payments due, or liabilities for prior breaches.
SMS Messaging Disclosure
Consent By providing your mobile phone number to TechCliff Group, you expressly consent to receive SMS text messages from us, subject to these Terms and Conditions and our Privacy Policy. Your consent to receive SMS messages is not required as a condition of purchasing goods or services from
Types of Messages: You may receive SMS messages from us related to:
– Service Updates: Including project updates, scheduling confirmations, and important notices about your ongoing projects.
– Account Notifications: Such as password reset requests, security alerts, and billing information.
– Marketing and Promotional Messages: If you have opted-in to receive marketing messages, you may receive messages about new services, company updates, or promotions.
– Support and Communication: We may use SMS to respond to your support requests and for general communication.
Texting Cadence: The frequency of messages will vary based on your interaction with TechCliff Group. Generally, you can expect to receive messages based on activity in your engagement or project status. Marketing messages will be less frequent, with clear opt-in and opt-out options.
Message and Data Rates: Message and data rates may apply. These rates are determined by your mobile carrier and are your responsibility. Please contact your mobile carrier for information about your plan and applicable data and messaging fees.
Privacy Policy: Our use of your mobile number and SMS communication is governed by our Privacy Policy.
HELP Information: If you need help or have any questions about our SMS program, you can reply to any message with “HELP” for further assistance.
Opt-Out Instructions: You can opt-out of receiving SMS messages at any time by replying to any message with “STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT”. After you send us an opt-out message, we will send you a single confirmation message to confirm that you have been opted out. After this, you will no longer receive text messages unless you opt back in.
– Opt-In Reinstatement: To restart receiving SMS messages after opting out, you can reply with “START” , or can also re-initiate an SMS interaction to resubscribe.
– Please note, opting out of SMS does not impact any existing business relationship or other forms of engagement with TechCliff Group.
No Sharing with Third Parties for Marketing:We will not share your mobile opt-in information with third parties for their own marketing purposes.
Contact Information
If you have questions about these Terms, please contact us at:
TechCliff Group
15150 Preston Road Suite 300
PMB 131 Dallas, TX 75248
By using our website or services, you agree to these Terms and Conditions.
